With Formlabs Pro Service Plan, our award-winning 3D printers now come paired with customized training and priority support. Tailored for professionals, the premier support service is designed to meet the needs of the business and deliver rapid response to critical issues. Let our team of experts help yours.
Customized Training Session
It is important that you and your team are experts from day one. Pro Service Plan members can schedule a 30-minute customized online training session with one of our Pro Service Plan experts to learn the ins and outs of Desktop SLA printing to make sure you are printing professional parts in no time.
Dedicated Phone Support
Have an urgent question or concern? You will have access to a direct line to our support engineers.
Priority Email Support
If you don’t have time to call, schedule a time to speak with a support engineer at a convenient time for you. Less urgent need? Shoot us an email and we will respond within 2 hours.
Even though it is rare we see a hardware issue, it is important to have a plan in case it happens. With Express Replacement, if you have a hardware issue, we will ship a Formlabs Printer to you. All you need to do is put the old one in the box and ship it back.
For complete details, download our PDF, or contact our sales team.