Enterprise Service Plan (ESP)
Available for Form 4/B, Form 3/B/+, Form 3L, Fuse 1, and Fuse 1+ 30W customers running multiple printers.
![Form 3L](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2Fa0%2Fdf%2Fa0dfc3af-00b4-4b35-af5a-ae72c5a0cdb4%2Fform_3l.png__1354x0_q85_subsampling-2.png&w=828&q=75)
![Form 4](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2Ff0%2F36%2Ff03657c6-d583-4b08-baa8-96b98c7b0d90%2Fform_4_small.png__1354x0_q85_subsampling-2.png&w=640&q=75)
Scale Your Fleet With Confidence
ESP makes it easy to run multiple printers and maximize uptime by offering a list of professional services and partnering with a dedicated contact for top-tier service.
![Service Plan - Priority Access icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2F25%2F77%2F2577aad6-d0af-43f5-aa74-275a6ec8ec07%2Fesp-benefits-1.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Priority access to Enterprise Service Experts
![Service Plan Warranty icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2F96%2Ffa%2F96fafc29-11bc-4f49-aec5-a8b203801dc5%2Fesp-benefits-2.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Customized training
![Service Plan - Customized Training icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2Fbc%2F03%2Fbc03db64-7ca9-4ba7-8517-8aee420ce6e2%2Fesp-benefits-3.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Expedited troubleshooting
![Service Plan Warranty icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2F18%2Fee%2F18ee7062-0273-4cbf-b531-0a780a84ac68%2Fesp-benefits-4.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Hot swaps for hardware replacements
![Service Plan - Hotswap icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2Fbe%2F2c%2Fbe2cb1b2-1292-4610-a93a-36094662b4d8%2Fesp-benefits-5.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Proactive check-ins
![Service Plan - Warranty icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2F16%2F6d%2F166db8e5-c510-4c42-8a7d-656d1afa8ae7%2Fesp-benefits-6.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Proactive management of printer health
![Service Plan - Customized Training icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2Fbb%2Fe8%2Fbbe8a139-c052-4cf4-a156-5b6f9c7f1147%2Fesp-benefits-7.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Spare parts kit
![Service Plan Warranty icon](/_next/image/?url=https%3A%2F%2Fformlabs-media.formlabs.com%2Ffiler_public_thumbnails%2Ffiler_public%2F82%2Fd9%2F82d942a2-ed7e-4610-bf82-1c98e55ce120%2Fesp-benefits-8.png__1250x0_q85_subsampling-2.png&w=3840&q=75)
Warranty for the duration of the plan
Compare Benefits
Enterprise Service Plan is ideal for customers in a manufacturing environment or where continued printing output from a fleet of printers is important for business. We minimize downtime through quick, above and beyond service and proactive monitoring, and provide support for the entire lifetime of your printers.
Basic Warranty
Warranty
Printer/Component Replacement
Priority Email Support
Phone Support
Printer Hot Swap
Expedited Troubleshooting
Customized Training Session (Live)
Proactive Check-Ins
Remote Printer Health Monitoring
Repair Cost Coverage/EW
Spare Parts Kit
Pro Service Plan (PSP), Medical Service Plan (MSP), Dental Service Plan (DSP)
Warranty
Printer/Component Replacement
Priority Email Support
Yes, dedicated team
Phone Support
Printer Hot Swap
Expedited Troubleshooting
DSP and MSP only
Customized Training Session (Live)
60 minutes (PSP)
90 minutes (DSP, MSP)
Proactive Check-Ins
Every six months (DSP, MSP)
Remote Printer Health Monitoring
Repair Cost Coverage/EW
Spare Parts Kit
Enterprise Service Plan
Warranty
Printer/Component Replacement
Priority Email Support
Yes, dedicated representative
Phone Support
Printer Hot Swap
Expedited Troubleshooting
Customized Training Session (Live)
120 minutes
Proactive Check-Ins
Quarterly
Remote Printer Health Monitoring
Repair Cost Coverage/EW
Spare Parts Kit
Enterprise Service Plan is available by contacting sales.
Need Assistance Now?
Terms and conditions apply. Please see the Hardware Service Terms for more information.