Service Plans for SLA 3D Printers

Available for Form 4, Form 4L, Form 3+, and Form 3L.

Form 4L
Form 4

A Plan To Keep You Printing

Tailored to professionals, our Pro Service Plan is designed to meet the needs of your business and deliver a rapid response to critical issues. Pro Service Plan is backed by a dedicated team of certified workflow-trained support representatives.

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Prioritized phone & email support from Pro Service Experts

A direct phone line to Pro Service Experts and prioritized email support from our dedicated staff.
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Training videos and a live Q&A

Watch our onboarding videos to get started and schedule a live Q&A with one of our experts to answer any questions about your workflow or applications.
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Hot swap expedited printer replacement

Ensure constant uptime: Formlabs will ship you a replacement printer to keep you printing if your printer needs to be repaired or replaced.
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Warranty for the duration of the plan

Purchasing a Pro Service Plan and Warranty Bundle extends the one-year warranty included with your printer to the full duration of the plan.

Compare Benefits

All Formlabs hardware comes with a basic one-year limited warranty and email support. Purchase a Pro Service Plan to extend your coverage further and also get all these great benefits.

Basic Warranty

Duration

1 year

Printer/Component Replacement

Hot Swap

Chat & Email Support

Phone Support

Phone support by our team. Available Monday through Friday, 9 am - 6 pm ET and CET. Available in English.

Training Videos

Pro Service Plan

Duration

Up to 3 years

Printer/Component Replacement

Hot Swap

If troubleshooting doesn't get you back to printing, we'll expedite a replacement.

Chat & Email Support

Phone Support

Priority phone support by our team of Pro Service Experts. Available Monday through Friday, 9 am - 6 pm ET and CET. Multilingual support in English, German, Italian, French, and Spanish.

Training Videos & Live Q&A

Schedule a live session with a Pro Service Expert to ask questions about your specific workflow.

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Pro Service Plan is available at checkout or by contacting sales.

Enterprise Service Plan

Enterprise Service Plan (ESP)

ESP makes it easy to run multiple printers and maximize uptime by offering a list of professional services. Maintain your fleet by partnering with a dedicated contact for top-tier service.

Find Out More

Need Assistance Now?

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Customer Support

We’re available to help you. Submit a support request here.
Submit a Support Request

Terms and conditions apply. Please see the Hardware Service Terms for more information.