Formlabs Referral Program Terms and Conditions
1. Overview
The Formlabs Referral Program (the “Referral Program”) enables existing Formlabs customers to earn rewards by referring prospective new customers to Formlabs. . By participating in this Referral Program, participants acknowledge and agree to be bound by these Terms and Conditions (“Terms”), as well as the Formlabs Terms of Service and Privacy Policy which are incorporated herein by reference. Formlabs reserves the right to amend, update, or replace these Terms at any time by posting the revised version to its website. Continued participation in the Referral Program following the posting of any changes constitutes acceptance of those changes.
2. Definitions
As used in these Terms:
"Advocate" means an existing Formlabs customer who participates in the Program by referring a New Customer and meets the eligibility criteria outlined in Section 3.
"Credit Code" means the store credit, digital coupon or promotional code issued to an Advocate upon successful completion of a qualifying referral.
"Discount Code" means the digital coupon or promotional code issued to a New Customer upon a qualifying referral.
"Formlabs" means Formlabs Inc.
"New Customer" means a prospective purchaser who meets the eligibility criteria in Section 3 and who has been referred to Formlabs by an Advocate under this Referral Program.
"Qualifying Purchase" means a bona fide purchase of a Form 4, Form 4L, or Fuse 1+ either directly through Formlabs or through an Authorized Reseller that satisfies any minimum purchase threshold and other conditions communicated by Formlabs from time to time.
"Authorized Reseller" means a third-party reseller that has entered into a valid reseller agreement with Formlabs and is authorized to sell Formlabs products.
3. Eligibility and Restrictions
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Advocate Eligibility: To qualify as an Advocate, the individual or entity must have previously purchased a Formlabs 3D printer directly from Formlabs, or through an Authorized Reseller.
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New Customer Eligibility: Discount Codes offered under this Referral Program are strictly limited to first-time Formlabs customers. Any individual or entity who has previously purchased a Formlabs 3D printer either directly from Formlabs or through an Authorized Reseller is ineligible to participate as a New Customer.
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Referral Process: To submit a referral under this Referral Program, the Advocate must identify a prospective New Customer who meets all of the eligibility criteria under these Terms and make a personal introduction to their designated sales representative at Formlabs or an Authorized Reseller. No Credit Code or Discount Code will be awarded for: (a) any referral made prior to the Referral Program's effective date or (b) any customer introduction that was not expressly identified and submitted as a referral under this Referral Program at the time the introduction was made. Formlabs’ determination of whether a referral qualifies under this Referral Program is final.
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Referral Limits: There is no maximum limit on the number of eligible referrals an Advocate may submit.
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Promotional Restrictions: This offer may not be combined with any other offers, discounts, or promotions unless otherwise approved by Formlabs in writing.
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Geographic Restrictions: Formlabs reserves the right, in its sole discretion, to restrict, limit, or exclude participation in the Referral Program based on the Advocate's or New Customer's location of residence or business at any time and without prior notice. Nothing in these Terms shall be construed as an offer to participate in the Referral Program in any jurisdiction where such participation is prohibited by law.
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Commercial Use Prohibited: Referrals are strictly restricted to personal, non-commercial use. Advocates are expressly prohibited from engaging in "spam" distribution, which includes, but is not limited to: mass emailing, texting, or messaging unknown parties; utilizing automated systems, scripts, or bots; purchasing paid advertising to promote referral links or invitations; and any other conduct that violates applicable law, including the CAN-SPAM Act and similar anti-spam laws.
- Exclusions: The following individuals and entities are ineligible to participate in the Referral Program as either Advocates or New Customers: employees of Formlabs and its affiliates, active members of the Formlabs Affiliate Marketing Program, Authorized Resellers, and individual or entity that is violating or has previously violated these Terms.
4. Rewards
Upon verified completion of a qualifying referral, Advocates and New Customers shall receive the following rewards corresponding to the Qualifying Purchase made by the New Customer. For regions that don’t transact in U.S. dollars, the reward is the local currency equivalent:
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Desktop SLA (Form 4/Form 4B): Advocate receives a $250 Credit Code; New Customer receives a $250 Discount Code.
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Benchtop SLA (Form 4L/Form 4BL): Advocate receives a $750 Credit Code; New Customer receives a $750 Discount Code.
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SLS: Advocate receives a $5,000 Credit Code; New Customer receives a $5,000 Discount Code.
5. Redemption
- Redemption of Discount Codes: Discounts Codes shall be applied directly to the New Customer's Qualifying Purchase.
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Redemption of Credit Codes: Credit Codes shall be issued as a store credit or digital coupon redeemable exclusively via the Formlabs ecommerce platform or through a partner. Credit Codes may only be applied toward future purchases of Formlabs products.
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Audit Rights and Reward Conditions: Formlabs reserves the right to audit and verify the validity of any referral. Formlabs may withhold, void, or reclaim any Credit Code or Discount Code that was issued based on a referral that is deemed to be fraudulent, ineligible, or otherwise in violation of these Terms. Credit Codes and Discount Codes possess no independent cash or monetary value, are not redeemable for cash, are strictly non-transferable, and may not be auctioned, traded, bartered, or sold.
- Tax Obligations. Advocates and New Customers are solely responsible for any taxes, levies, duties, or other charges assessed on Credit Codes or Discount Codes received under this Referral Program.
6. Disclaimer of Warranties
All products or services purchased in connection with this Referral Program remain subject to the Formlabs Terms of Service. Nothing contained herein shall be construed as a modification or waiver of any applicable warranty.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FORMLABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THIS REFERRAL PROGRAM, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF FORMLABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FORMLABS’ TOTAL AGGREGATE LIABILITY TO ANY PARTICIPANT ARISING OUT OF OR RELATING TO THIS REFERRAL PROGRAM SHALL NOT EXCEED THE FACE VALUE OF THE REWARD THAT WAS ISSUED TO THAT PARTICIPANT UNDER THESE TERMS.
7. Modifications and Termination
Formlabs reserves the right to modify, suspend, cancel, or terminate any aspect of the Referral Program or these Terms at any time, at its sole discretion, and without prior notice. Continued participation in the Referral Program following any such modification constitutes binding acceptance of the revised Terms. Furthermore, Formlabs reserves the right to immediately disqualify any participant from the Referral Program upon a good faith belief that the participant has violated any provision of these Terms or applicable law.
8. General
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These Terms, together with the Formlabs Terms of Service and Privacy Policy incorporated herein by reference, constitute the entire agreement between the participant and Formlabs with respect to the Referral Program and supersede all prior or contemporaneous agreements, representations, and understandings relating thereto. In the event of a conflict between these Terms and the Formlabs Terms of Service and Privacy Policy, these Terms shall control with respect to the Referral Program.
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If any provision of these Terms is held to be invalid, illegal, or unenforceable in any jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
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No failure or delay by Formlabs in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver thereof.
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These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts, and each party irrevocably consents to personal jurisdiction and venue in such courts. Notwithstanding the foregoing, Formlabs may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.