Service Plans for SLA 3D Printers

Available for Form 4, Form 3+, and Form 3L.

A Plan To Keep You Printing

Tailored to professionals, our Pro Service Plan is designed to meet the needs of your business and deliver a rapid response to critical issues. Pro Service Plan is backed by a dedicated team of certified workflow-trained support representatives.

Priority access to Pro Service Experts

A direct phone line to Pro Service Experts and prioritized email support from our dedicated staff.

Hotswaps for hardware replacements

Ensure constant uptime: Formlabs will ship you a replacement printer to keep you printing if your printer needs to be repaired or replaced.

Training videos and a live Q&A

Watch our onboarding videos to get started and schedule a live Q&A with one of our experts to answer any questions about your workflow or applications.

Warranty for the duration of the plan

Purchasing a Pro Service Plan and Warranty Bundle extends the one-year warranty included with your printer to the full duration of the plan.

Compare Benefits

All Formlabs hardware comes with a basic one-year limited warranty and email support. Purchase a Pro Service Plan to extend your coverage further and also get all these great benefits.

Basic Warranty

Warranty

1 year

Printer/Component Replacement

Hot Swap

Chat & Email Support

Phone Support

Priority Email Support

Training Videos

Pro Service Plan

Warranty

Up to 3 years

Printer/Component Replacement

Hot Swap

We expedite a replacement to you first in the event your product needs service.

Chat & Email Support

Phone Support

Available Monday through Friday, 9 am - 6 pm ET and CET. Multilingual support in English, German, Italian, French, and Spanish.

Priority Email Support

Receive helpful responses, sometimes including short video tutorials, within hours.

Training Videos & Live Q&A

Schedule a live Q&A session with one of our experts.

Pro Service Plan is available at checkout or by contacting sales.

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Enterprise Service Plan (ESP)

ESP makes it easy to run multiple printers and maximize uptime by offering a list of professional services. Maintain your fleet by partnering with a dedicated contact for top-tier service.

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Customer Support

We’re available to help you. Submit a support request here.

Submit a Support Request

Terms and conditions apply. Please see the Hardware Service Terms for more information.