Form 3+ & Form 3L Service Plans

A Plan To Keep You Printing

Tailored to professionals, our premier stereolithography (SLA) service plans are designed to meet the needs of your business and deliver a rapid response to critical issues. Our Pro Service Plan is backed by a dedicated team of certified workflow-trained support representatives.

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Priority access to Pro Service Experts

A direct phone line to Pro Service Experts and prioritized email support from our dedicated staff.

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Hotswaps for hardware replacements

Ensure constant uptime: Formlabs will ship you a replacement printer to keep you printing if your printer needs to be repaired or replaced.

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Customized training

A 60-minute training session over video with a Pro Service Engineer, customized to you.

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Warranty for the duration of the plan

Purchasing a Pro Service Plan and Warranty Bundle extends the one-year warranty included with your printer to the full duration of the plan.

Compare Benefits

All Formlabs hardware comes with a basic one-year limited warranty and email support. Purchase a Pro Service Plan to extend your coverage further and also get all these great benefits.

Basic Warranty and Support

Warranty

1 year

Printer/Component Replacement

Hot Swap

Chat & Email Support

Phone Support

Priority Email Support

Live, Customized Training

Pro Service Plan

Warranty

Up to 3 years

Printer/Component Replacement

Hot Swap

We expedite a replacement to you first in the event your product needs service.

Chat & Email Support

Phone Support

Available Monday through Friday, 9 am - 6 pm ET and CET. Multilingual support in English, German, Italian, French, and Spanish.

Priority Email Support

Receive helpful responses, sometimes including short video tutorials, within hours.

Live, Customized Training

Join our experts for live onboarding training online.

Pro Service Plan is available at checkout or by contacting sales.

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Enterprise Service Plan

Enterprise Service Plan (ESP)

ESP makes it easy to run multiple printers and maximize uptime by offering a list of professional services. Maintain your fleet by partnering with a dedicated contact for top-tier service.

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Customer Support

We’re available to help you. Submit a support request here.

Submit a Support Request

Terms and conditions apply. Please see the Formlabs Pro Service Plan Terms of Service for more information.