SLA Service Plans

Available for Form 4, Form 4L.

Eliminate the Unexpected

Secure your productivity. Protect your investment, maximize ROI, and eliminate unforeseen expenses with our dedicated service plans for the Form 4 Series, Form Wash, and Form Cure.

All Inclusive Hardware Warranty

Our experts provide rapid remote support and ship replacement parts at no cost to you. Coverage extends to all system accessories, including the Form Wash (V2/L) and Form Cure (V2/L).

Up to Five Years of Coverage for Your Entire Fleet

Protect your fleet long-term with one, three, or five-year service plan options. Receive one year free with a three-year plan, or two years free with a five-year plan.

Accident Coverage

Accidents happen, but they shouldn't stop your production. We cover accidental damage alongside manufacturing issues with our service plans, ensuring your investment is safe under any circumstances.

Express Replacement Service

If remote troubleshooting and repairs can’t solve the issue, we’ll ship a replacement device before you return the original to minimize downtime.

Priority Phone and Email Support

Move to the front of the line with priority phone and email support from our team of dedicated experts.

Training Videos and a Live Q&A

Master your machine with our comprehensive onboarding library and leverage a live 1-on-1 session with an expert to optimize your specific workflow.

SLA Service Plan Benefits

Choose the level of protection your workflow demands. Our SLA Service Plans offer comprehensive warranty coverage and Express Replacement Service for rapid recovery. Step up to a Production Plan for the ultimate safety net, including proactive maintenance and on-site expert repairs to ensure zero-downtime performance.

Pro Service Plan

Eligibility

All Form 4 and Form 4L owners

Duration

Up to 5 years

Accessories Coverage (i.e. Form Wash, Form Cure)

Replacement Parts

Express Replacement Service

Accident Coverage

Priority Phone and Email Support

Training Videos and Live Q&A

Preventative Maintenance

Onsite Repairs

For Purchase

Uptime Spare Parts Kit

For Purchase

Form 4 Series Production Service Plan

Eligibility

5+ Form 4 Series Printers at one location

Duration

Up to 5 years

Accessories Coverage (i.e. Form Wash, Form Cure)

Replacement Parts

Express Replacement Service

Accident Coverage

Priority Phone and Email Support

Training Videos and Live Q&A

Additional operator certification

Preventative Maintenance

2x per year

Onsite Repairs

2 Business-Day Dispatch

Uptime Spare Parts Kit

Service Plans are available at checkout or by contacting sales.

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Customer Support

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Terms and conditions apply. Please see the Hardware Service Terms for more information.