With Formlabs Pro Service Plan, our award-winning 3D printers now come paired with customized training and priority support. Tailored for professionals, the premier support service is designed to meet the needs of the business and deliver rapid response to critical issues. Let our team of experts help yours.
Customized Training Session
Learn in the ins and outs of desktop 3D printing with a training session customized to you. Schedule a 30-minute video chat with a Pro Service Engineer, and become an expert in no time.
Have an urgent question? You now have a direct line to a Pro Service Engineer to help you one-on-one. Call us Monday through Friday, 9 am to 5 pm ET.
Priority Email Support
You’re our priority in email support. Shoot us an email, and a Pro Service Engineer will respond within half a business day.
If our team determines your printer needs to be repaired or replaced, we’ll ship you a replacement before receiving your old printer. All you need to do is put the old one in the box and ship it back.