SLS Service Plans

Eliminate the Unexpected

Maximize your return, protect your investment, and eliminate unexpected costs with our service plans for Fuse Series SLS 3D printers, Fuse Sift, and Fuse Blast.

Worry-free warranty coverage and repairs

Our team will work with you to quickly resolve any issues through remote support, including shipping replacement parts free of charge. If we determine that an onsite visit is necessary, Formlabs or your certified local partner will send a Certified SLS Expert to your facility at no extra charge.

Up to five years of coverage for your entire fleet

The Fuse Series Complete Service Plan provides one, three, or five years of support, with the flexibility to renew at any time. Purchase three years upfront and receive one year free, or purchase five years upfront and receive two years free.

Priority phone and email support

Priority phone and email access to our team of dedicated experts.

Preventative checkups

Get onsite visits from trained experts to perform routine maintenance so you can stay focused on running your business.

Training videos and a live Q&A

Watch our onboarding videos to get started and schedule a live Q&A with one of our experts to answer any questions about your workflow or applications.

Access to hands-on training

Production plan customers get access to repair certification at a Formlabs site. Other customers can purchase training at their site by a Certified SLS technician.

SLS Service Plan Benefits

The SLS Service Plans are designed for maximum peace of mind with preventative checkups to keep you printing, and rapid repairs by Certified SLS Experts to resolve any major issues.

Standard Factory Warranty

Eligibility

All Fuse Series owners

Duration

1 year

Accessories Coverage (i.e. Sift, Blast, Build Chambers etc.)

Printer Replacement Parts / RMAs

Consumables/Wearable Parts Coverage (e.g. Quartz Tubes, Filters, Gaskets)

Onsite Calibration / Report

For Purchase

Formlabs Hosted Repair Certification

Onsite Repairs

No Dispatch Service Level

Uptime Spare Parts Kit

For Purchase

Preventative Maintenance

Fuse Series Complete Service Plan

Eligibility

All Fuse Series owners

Duration

Up to 5 years

Accessories Coverage (i.e. Sift, Blast, Build Chambers etc.)

Printer Replacement Parts / RMAs

Consumables/Wearable Parts Coverage (e.g. Quartz Tubes, Filters, Gaskets)

Onsite Calibration / Report

For Purchase

Formlabs Hosted Repair Certification

Onsite Repairs

No Dispatch Service Level

Uptime Spare Parts Kit

For Purchase

Preventative Maintenance

Annual

Fuse Series Production Service Plan

Eligibility

3+ Printer Fleet

Duration

Up to 5 years

Accessories Coverage (i.e. Sift, Blast, Build Chambers etc.)

Printer Replacement Parts / RMAs

Consumables/Wearable Parts Coverage (e.g. Quartz Tubes, Filters, Gaskets)

Onsite Calibration / Report

Formlabs Hosted Repair Certification

Onsite Repairs

2 Business-Day Dispatch

Uptime Spare Parts Kit

Preventative Maintenance

Up to 4x per year

The Fuse Series Complete Service Plan is available at checkout or by contacting sales.

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Terms and conditions apply. Please see the Hardware Service Terms for more information.