Medical Service Plan (MSP)
Available for Form 4B, Form 4BL, Form 3B+, and Form 3BL. Available in North America and EMEA only.
Priority Access to Medical Certified Agents
Training videos and a live Q&A
Hot swap expedited printer replacement
Warranty for the duration of the plan
Compare Benefits
All Formlabs hardware comes with a basic one-year limited warranty and email support. Purchase a Medical Service Plan to extend your coverage further and also get all these great benefits.
Basic Warranty
Duration
Printer/Component Replacement
Hot Swap
Chat & Email Support
Phone Support
Phone support by our team. Available Monday through Friday, 9 am - 6 pm ET and CET. Available in English.
Training Videos
Medical Service Plan
Duration
Printer/Component Replacement
Hot Swap
If troubleshooting doesn't get you back to printing, we'll expedite a replacement.
Chat & Email Support
Phone Support
Priority phone support by our team of Certified Medical Agents. Available Monday through Friday, 9 am - 6 pm ET and CET. Multilingual support in English, German, Italian, French, and Spanish.
Training Videos & Live Q&A
Schedule a live session with a Certified Medical Agent to ask questions about your specific workflow.
Medical Service Plan is available at checkout or by contacting sales.
Online Support
Explore our support articles to troubleshoot your printer, learn best practices for working with our materials, and more.
Learning Resources
New to medical 3D printing, or trying to level up your 3D printing skills? Explore guides, videos, and tutorials in our resource library.
3D Printing for Hospitals
Deliver on-demand, personalized care through more effective workflows, quicker surgeries, and better identification and visualization.
3D Printing for Medical Device Firms
Get innovative solutions into patients’ hands faster. 3D printing with Formlabs enables more nimble product development from R&D to production.
Enterprise Service Plan (ESP)
ESP makes it easy to run multiple printers and maximize uptime by offering a list of professional services. Maintain your fleet by partnering with a dedicated contact for top-tier service.
Need Assistance Now?
Customer Support
Submit a Support RequestTerms and conditions apply. Please see the Formlabs Medical Service Plan Terms of Service for more information.