Fuse Series Complete Service Plan

Eliminate the Unexpected

Maximize your return, protect your investment, and eliminate unexpected costs with our service plan for Fuse Series SLS 3D printers and the Fuse Sift.

Worry-free warranty coverage and repairs

Our team will work with you to quickly resolve any issues through remote support, including shipping replacement parts free of charge. If we determine that an onsite visit is necessary, Formlabs or your certified local partner will send a Certified SLS Expert to your facility at no extra charge.

Up to five years of coverage for your entire fleet

The Fuse Series Complete Service Plan offers one, two, three, or five years of support that can be renewed at your discretion. Purchase more years upfront for additional savings.

Direct phone and email support

You’ll have phone and email access to Certified SLS Experts during business hours.

Annual preventative checkups

Get an annual onsite visit from a trained expert to perform routine maintenance so you can stay focused on running your business.

Private remote training

Join a private remote training session with a Certified SLS Expert to make sure your team gets up and running smoothly.

Onsite training available to purchase

Get to know your printer and post-processing on your home turf with a customized training session defined by your needs, enabling you and your team to become SLS experts in no time.

Fuse Series Complete Service Plan Benefits

The Fuse Series Complete Service Plan is designed for maximum peace of mind with private remote training to get you started, direct phone and email support, as well as preventative checkups to keep you printing, and rapid repairs by Certified SLS Experts to resolve any major issues.

Fuse Series Complete Service Plan

Coverage

Each plan includes support for one Fuse Series printer and a Fuse Sift.

Warranty

One, two, three, or five years

Printer/Component Replacement

Direct Phone Support

Available Monday through Friday, 9 am - 6 pm ET and CET. Multilingual support in English, German, Italian, French, and Spanish.

Annual Preventative Checkups

An annual onsite visit from a trained expert to perform routine maintenance.

Training

Customized remote training.

Onsite Repairs

Fleet Pricing

Discounts available for co-located printers

The Fuse Series Complete Service Plan is available at checkout or by contacting sales.

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Customer Support

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Submit a Support Request

Terms and conditions apply. Please see the Formlabs Fuse Series Service Plan Terms of Service for more information.