Fuse Series Complete Service Plan

Formlabs Fuse Ecosystem

Eliminate the Unexpected

Maximize your return, protect your investment, and eliminate unexpected costs with our service plan for Fuse Series SLS 3D printers, Fuse Sift, and Fuse Blast.

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Worry-free warranty coverage and repairs

Our team will work with you to quickly resolve any issues through remote support, including shipping replacement parts free of charge. If we determine that an onsite visit is necessary, Formlabs or your certified local partner will send a Certified SLS Expert to your facility at no extra charge.
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Up to five years of coverage for your entire fleet

The Fuse Series Complete Service Plan offers one, two, three, or five years of support that can be renewed at your discretion. Purchase more years upfront for additional savings.
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Priority phone and email support

Priority phone and email access to our team of dedicated experts.
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Annual preventative checkups

Get an annual onsite visit from a trained expert to perform routine maintenance so you can stay focused on running your business.
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Training videos and a live Q&A

Watch our onboarding videos to get started and schedule a live Q&A with one of our experts to answer any questions about your workflow or applications.
Pay per onsite visit

Onsite training available to purchase

Get to know your printer and post-processing on your home turf with a customized training session defined by your needs, enabling you and your team to become SLS experts in no time.

Fuse Series Complete Service Plan Benefits

The Fuse Series Complete Service Plan is designed for maximum peace of mind with private remote training to get you started, direct phone and email support, as well as preventative checkups to keep you printing, and rapid repairs by Certified SLS Experts to resolve any major issues.

Fuse Series Complete Service Plan

Coverage

Each plan includes support for one Fuse Series printer, one Fuse Sift, and one Fuse Blast.

Warranty

One, two, three, or five years

Printer/Component Replacement

Direct Phone Support

Available Monday through Friday, 9 am - 6 pm local time. Multilingual support in English, German, French, Italian, Spanish, and Japanese.

Annual Preventative Checkups

An annual onsite visit from a trained expert to perform routine maintenance.

Training Videos & Live Q&A

Schedule a live session with a Pro Service Expert to ask questions about your specific workflow.

Onsite Repairs

Fleet Pricing

Discounts available for co-located printers

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The Fuse Series Complete Service Plan is available at checkout or by contacting sales.

Need Assistance Now?

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Customer Support

We’re available to help you. Submit a support request here.
Submit a Support Request

Terms and conditions apply. Please see the Hardware Service Terms for more information.