Check your order confirmation for lead times and other information, and check the packing slip to confirm the items for each shipment. Orders may have multiple shipments, and items will ship as they are available.

Use Track My Order to confirm the status of your items.

If you received an order that did not contain items it should have, please contact Formlabs Support or your authorized reseller.

Formlabs has a high standard of quality, and we aim to deliver products without damage.

In the case of damage, please contact Formlabs Support or your authorized reseller as soon as possible. Please include details about the problem, including photos of any visual damage.