Tip:
If the supports are a separate structure within the model, you can use the Separate Bodies function to split them from the main model and remove them before printing.
Consumer 3D models are often shared with supports already generated as part of the model file (also called “presupported models”). This can be convenient, since you don’t have to orient and support the model yourself, but it can also lead to unintended consequences, because presupported models are made for a specific printer.
When presupported models are printed as they are in PreForm, some parts of the models, such as the support touchtips that are made and optimized for another specific printer (SLA or otherwise), may not print correctly.
Formlabs recommends finding an equivalent model without supports (if possible) and generating supports for it within PreForm.
For best results when printing a presupported model:
Tip:
If the supports are a separate structure within the model, you can use the Separate Bodies function to split them from the main model and remove them before printing.