Medical Service Plan (MSP)


Made for Medical Professionals

Your business needs a 3D printing solution you can rely on for nonstop production. Behind our Medical Service Plan is a dedicated team of certified medical 3D printing specialists who know exactly how to support your healthcare facility.

Online Support

Available in North America only.

Subject to Terms of Service

Everything You Need for Nonstop Printing

Our Medical Service Plan includes support trained in medical workflows, proactive check-ins, and the best phone and email support in the industry.

Personnel trained in medical workflows

Have an urgent question? You now have a direct line to one-on-one support. Call us Monday through Friday, 8 am - 6 pm ET and CET.

Informed software updates

We provide you the choice of when you upgrade to our newest firmware and software. Each release comes with tailored release notes to give you confidence in the impact to your prints.

Maintenance and documentation

Access special maintenance, repair, and documentation options to facilitate initial qualification and ongoing maintenance.

Expedited printer replacement

If our team determines your printer needs to be repaired or replaced, we’ll ship you replacement before we receive
your old printer.

Online Support

Explore our support articles to troubleshoot your printer, learn best practices for working with our materials, and more.

Visit support site

Learning Resources

New to 3D printing, or trying to level up your skills? Explore guides, videos, and tutorials in our resource library.

Explore resources

Everything You Need to Control Your Digital Future

The Form 3B is an advanced desktop 3D printer optimized for biocompatible and engineering materials. Print patient-specific parts in a day at the point of care, or bring nimble, impactful R&D and low-volume commercial production in-house.