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Dashboard overview and setup

Dashboard overview and setup

Dashboard allows you to remotely monitor your prints and printers, track material usage, and explore past and future Formlabs purchases. To log in, click Sign In at the top of formlabs.com then enter your email address and password. Go to formlabs.com/dashboard to see printer activity associated with your account.

Logging in to Dashboard within PreForm allows you to switch views between the current print job in PreForm and current printer activity in Dashboard.

Laptop showing Dashboard, next to Form 3

Creating an account

Creating an account with Formlabs is the first step to ordering through our web store, receiving product updates, and checking in with Dashboard.

To create an account:

  1. Go to formlabs.com.
  2. Click Sign In at the top of the page. A dialog box appears.
  3. Click Create an Account. The Your Dashboard page appears.
  4. Enter your information into the fields, read and agree to our Privacy Policy, and click Create Account.
  5. Go to formlabs.com/dashboard to get started with your Formlabs account.

Viewing order status and history

Dashboard provides access to each Formlabs store order associated with the current formlabs.com user. Orders are displayed to the original customer and cannot be shared across multiple users.

After placing an order, check Dashboard to see the latest status. The sequential statuses of each order are:

  1. Order Placed
  2. Awaiting Payment (for pending orders)
  3. Processing by Formlabs
  4. Out for Delivery
  5. Delivered

To see the delivery status, click your account icon > My Orders at the top of the page, or visit Contact Support with the order’s tracking number. To learn more about Formlabs policies for processing and shipping orders and receiving assistance, visit formlabs.com/support/shipping.

Next steps

To continue learning about Dashboard, read the support article Adding and removing printers on Dashboard.